//WhatsApp & Chat Automation
Conversational AI on every channel.
WhatsApp Business, web chat, Instagram and Messenger bots that capture, nurture, and support — with a clean handoff to humans and a unified inbox.
01What's broken without us
Customers message on WhatsApp and Instagram; your team answers from a patchwork of apps. Leads slip, FAQs eat hours, and there's no single view of the conversation.
02Our approach — the Forge Method, applied
- 01Map every channel and conversation intent to a measurable outcome.
- 02Prototype flows on real message logs before automating.
- 03Forge multi-channel bots with CRM capture and a unified inbox.
- 04Harden with live-agent handoff, broadcast controls, and analytics.
//Capabilities
- WhatsApp Business API bots
- Lead capture & nurturing flows
- Automated FAQ & support
- Order tracking & status bots
- WhatsApp broadcast campaigns
- Instagram & Messenger bots
- Live handoff to human agents
- Multi-channel unified inbox
//Tech stack
- WhatsApp Cloud API
- Meta Graph API
- Twilio
- n8n
- Postgres
//Outcomes
What you can expect
<1 min
first response time
60%+
FAQs deflected
1
inbox across channels
//FAQ
Questions, answered straight
Yes — we build on the official WhatsApp Business API with approved templates and opt-in handling, so your account stays in good standing.
//Next stepLock your build window.