//AI Automation × Voice AI × E-commerce · India
Voice AI for E-commerce in India
Inbound and outbound voice agents that triage calls, book appointments, qualify leads, and sync every conversation straight into your CRM. For e-commerce teams, delivered to India.
E-commerce teams in India need voice ai engineered for their constraints and shipped on their calendar. Inbound and outbound voice agents that triage calls, book appointments, qualify leads, and sync every conversation straight into your CRM. Aligned to IST working hours.
01What's broken without us
Your storefront is generic, inventory and orders live in separate systems, and support tickets pile up. Every point of friction costs conversion.
02Our approach — the Forge Method, applied
- 01Blueprint call flows, escalation paths, and the success metric (booked, qualified, resolved) up front.
- 02Prototype the voice persona and STT/TTS pipeline against real call recordings.
- 03Forge CRM-synced agents with latency tuning and graceful human handoff.
- 04Harden with call QA, analytics, and continuous prompt/flow refinement.
//Capabilities
- Inbound call handling & triage
- Appointment booking via voice
- Lead qualification over phone
- Custom voice & persona design
- CRM sync from every call
- Outbound follow-up calling
- Multilingual voice agents
- Call recording & analytics
//Outcomes
What you can expect
Higher
checkout conversion
Automated
support deflection
Unified
inventory + orders
//FAQ
Questions, answered straight
Yes. Custom storefronts, inventory systems, and checkout optimization that lift conversion and remove operational drag. Aligned to IST working hours.
//Next stepStart with a Blueprint.