Voice AI for E-commerce
Inbound and outbound voice agents that triage calls, book appointments, qualify leads, and sync every conversation straight into your CRM. Engineered for e-commerce teams.
E-commerce teams don't need a generic vendor — they need voice ai built around how they actually operate. Inbound and outbound voice agents that triage calls, book appointments, qualify leads, and sync every conversation straight into your CRM. Custom storefronts, inventory systems, and checkout optimization that lift conversion and remove operational drag.
Calls go to voicemail. Leads wait days for a callback. After-hours demand is invisible. Hiring more reps is slow and expensive, and quality drifts call to call. For e-commerce teams specifically, your storefront is generic, inventory and orders live in separate systems, and support tickets pile up. Every point of friction costs conversion.
- 01Blueprint how e-commerce teams actually use voice ai today, and lock scope, price, and the metric before code.
- 02Prototype the highest-value voice ai loop against real e-commerce data — not a generic demo.
- 03Forge a production-grade build on Vapi, Retell, Twilio, with CI/CD and observability from day one.
- 04Harden and hand off documented, ready for e-commerce teams to extend.
- Inbound call handling & triage
- Appointment booking via voice
- Lead qualification over phone
- Custom voice & persona design
- CRM sync from every call
- Outbound follow-up calling
- Multilingual voice agents
- Call recording & analytics
- Custom storefronts & headless commerce
- Inventory & order management
- Checkout & conversion optimization
- WhatsApp & chat support automation
- RAG-powered product support
- Analytics & merchandising dashboards
What you can expect
Questions, answered straight
Custom storefronts, inventory systems, and checkout optimization that lift conversion and remove operational drag. We bring voice ai depth to those exact systems rather than retrofitting a template.