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//AI Automation × Voice AI × India

Voice AI in India

Inbound and outbound voice agents that triage calls, book appointments, qualify leads, and sync every conversation straight into your CRM. Delivered to India teams on your calendar.

Inbound and outbound voice agents that triage calls, book appointments, qualify leads, and sync every conversation straight into your CRM. Indian businesses operate at scale where automation and robust platforms compound fast. We engineer high-volume systems built to be maintained and extended.

01What's broken without us

Software built for Western transaction volumes buckles under India's scale, and a card-first payment flow is already the wrong default when UPI is the primary rail. The DPDP Act adds a data-protection layer that vendors either ignore or discover mid-build, instead of scoping it before the first sprint. That is the environment voice ai has to be built into, not around.

02Our approach — the Forge Method, applied
  • 01Blueprint call flows, escalation paths, and the success metric (booked, qualified, resolved) up front.
  • 02Prototype the voice persona and STT/TTS pipeline against real call recordings.
  • 03Forge CRM-synced agents with latency tuning and graceful human handoff.
  • 04Harden with call QA, analytics, and continuous prompt/flow refinement.
//Capabilities
  • Inbound call handling & triage
  • Appointment booking via voice
  • Lead qualification over phone
  • Custom voice & persona design
  • CRM sync from every call
  • Outbound follow-up calling
  • Multilingual voice agents
  • Call recording & analytics
  • UPI-native payment flows, not a card-first architecture retrofitted
  • High-throughput architecture built for national-scale transaction volume
  • DPDP Act-aware data handling, scoped at Blueprint
  • IST-aligned delivery with real-time overlap
  • Cost-efficient infrastructure architecture for margin-sensitive scale
//Outcomes

What you can expect

UPI-native
payment architecture from the start
National-scale
throughput by default
Scoped
DPDP Act handling at Blueprint
//FAQ

Questions, answered straight

Yes. Aligned to IST working hours. Software and AI built for India's operational scale — high-volume automation and platforms that hold up under real load.

//Next step

Is the build ready to scope?
Find out in the scorecard, or talk it through on a call.