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//AI Automation × WhatsApp & Chat Automation × Government & GovTech · United States

WhatsApp & Chat Automation for Government & GovTech in United States

WhatsApp Business, web chat, Instagram and Messenger bots that capture, nurture, and support — with a clean handoff to humans and a unified inbox. For government & govtech teams, delivered to United States.

Government & GovTech teams in United States need whatsapp & chat automation engineered for their constraints and shipped on their calendar. WhatsApp Business, web chat, Instagram and Messenger bots that capture, nurture, and support — with a clean handoff to humans and a unified inbox. Aligned to ET / CT / PT working hours.

01What's broken without us

Public services run on aging systems that are hard to use and harder to change. Accessibility and transparency requirements add real constraints.

02Our approach — the Forge Method, applied
  • 01Map every channel and conversation intent to a measurable outcome.
  • 02Prototype flows on real message logs before automating.
  • 03Forge multi-channel bots with CRM capture and a unified inbox.
  • 04Harden with live-agent handoff, broadcast controls, and analytics.
//Capabilities
  • WhatsApp Business API bots
  • Lead capture & nurturing flows
  • Automated FAQ & support
  • Order tracking & status bots
  • WhatsApp broadcast campaigns
  • Instagram & Messenger bots
  • Live handoff to human agents
  • Multi-channel unified inbox
//Outcomes

What you can expect

WCAG
accessible by default
Transparent
auditable processes
Scales
to public load
//FAQ

Questions, answered straight

Yes. Citizen portals, grant management, and RFP tools built for accessibility, transparency, and scale. Aligned to ET / CT / PT working hours.

//Next step

Start with a Blueprint.
Lock the scope. Ship the system.

Contact the studio