How do you reduce hallucinations?

We ground answers in retrieved sources, return citations, constrain the model to known context, and run retrieval evals so accuracy is measured, not assumed.

Where does our data live?

In infrastructure you control. We design for privacy — your documents are not used to train third-party models.

Do you build on Shopify or custom?

Both — headless Shopify or fully custom commerce, chosen for your scale and differentiation needs.

How fast can we ship and how do you price it?

Scope and price are locked before code at the Blueprint stage, tied to deliverables — outcomes, not hours. Tightly-scoped builds typically ship in a 30–60 day window.

//AI Automation × Custom GPTs & RAG Systems × E-commerce

Custom GPTs & RAG Systems for E-commerce

Retrieval-augmented systems and custom GPTs grounded in your own documents and data — accurate, cited, and private. Engineered for e-commerce teams.

E-commerce teams don't need a generic vendor — they need custom gpts & rag systems built around how they actually operate. Retrieval-augmented systems and custom GPTs grounded in your own documents and data — accurate, cited, and private. Custom storefronts, inventory systems, and checkout optimization that lift conversion and remove operational drag.

01What's broken without us

Generic models don't know your policies, products, or history — and they hallucinate. Your knowledge is trapped in PDFs, wikis, and people's heads. For e-commerce teams specifically, your storefront is generic, inventory and orders live in separate systems, and support tickets pile up. Every point of friction costs conversion.

02Our approach — the Forge Method, applied

01Blueprint how e-commerce teams actually use custom gpts & rag systems today, and lock scope, price, and the metric before code.
02Prototype the highest-value custom gpts & rag systems loop against real e-commerce data — not a generic demo.
03Forge a production-grade build on Pinecone, Weaviate, pgvector, with CI/CD and observability from day one.
04Harden and hand off documented, ready for e-commerce teams to extend.

//Capabilities

Custom GPT configuration & deployment
RAG knowledge-base architecture
Document ingestion pipelines
Semantic & hybrid search
AI over your internal data
Vector DB setup (Pinecone, Weaviate)
Fine-tuning & prompt engineering
Multi-source knowledge retrieval
Custom storefronts & headless commerce
Inventory & order management
Checkout & conversion optimization
WhatsApp & chat support automation
RAG-powered product support
Analytics & merchandising dashboards

//Outcomes

What you can expect

Higher

checkout conversion

Automated

support deflection

Cited

answers, not guesses

Private

your data stays yours

//FAQ

Questions, answered straight

Custom storefronts, inventory systems, and checkout optimization that lift conversion and remove operational drag. We bring custom gpts & rag systems depth to those exact systems rather than retrofitting a template.

//Explore further

//Next step

Is the build ready to scope?
Find out in the scorecard, or talk it through on a call.

Take the Build Readiness Scorecard