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//AI Automation × Voice AI × South America

Voice AI in South America

Inbound and outbound voice agents that triage calls, book appointments, qualify leads, and sync every conversation straight into your CRM. Delivered to South America teams on your calendar.

Inbound and outbound voice agents that triage calls, book appointments, qualify leads, and sync every conversation straight into your CRM. South American businesses scaling operations need reliable senior engineering. We deliver against fixed scope with multilingual-ready interfaces and time-zone overlap with the Americas.

01What's broken without us

'South America' is not one buyer: Brazil runs on LGPD and PIX, while Spanish-speaking markets each carry their own data-protection regime and neither language is a translation of the other. Vendors that ship one Spanish build and swap in Portuguese strings miss the payment rails and compliance layer entirely, not just the wording. That is the environment voice ai has to be built into, not around.

02Our approach — the Forge Method, applied
  • 01Blueprint call flows, escalation paths, and the success metric (booked, qualified, resolved) up front.
  • 02Prototype the voice persona and STT/TTS pipeline against real call recordings.
  • 03Forge CRM-synced agents with latency tuning and graceful human handoff.
  • 04Harden with call QA, analytics, and continuous prompt/flow refinement.
//Capabilities
  • Inbound call handling & triage
  • Appointment booking via voice
  • Lead qualification over phone
  • Custom voice & persona design
  • CRM sync from every call
  • Outbound follow-up calling
  • Multilingual voice agents
  • Call recording & analytics
  • LGPD-aware data architecture for Brazil-facing products
  • PIX-native payment integration for Brazilian commerce
  • Spanish and Portuguese as separate localization tracks, not a shared string table
  • Data-protection scoping per country, confirmed at Blueprint
  • Americas time-zone overlap for live collaboration
//Outcomes

What you can expect

PIX-native
payments for Brazilian commerce
Separate tracks
for Spanish and Portuguese
Americas overlap
live collaboration hours
//FAQ

Questions, answered straight

Yes. Aligned to overlapping Americas working hours. Software and AI for South American operators — multilingual-ready and delivered on a committed calendar.

//Next step

Is the build ready to scope?
Find out in the scorecard, or talk it through on a call.