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//AI Automation × WhatsApp & Chat Automation × E-commerce · India

WhatsApp & Chat Automation for E-commerce in India

WhatsApp Business, web chat, Instagram and Messenger bots that capture, nurture, and support — with a clean handoff to humans and a unified inbox. For e-commerce teams, delivered to India.

E-commerce teams in India need whatsapp & chat automation engineered for their constraints and shipped on their calendar. WhatsApp Business, web chat, Instagram and Messenger bots that capture, nurture, and support — with a clean handoff to humans and a unified inbox. Aligned to IST working hours.

01What's broken without us

Your storefront is generic, inventory and orders live in separate systems, and support tickets pile up. Every point of friction costs conversion.

02Our approach — the Forge Method, applied
  • 01Map every channel and conversation intent to a measurable outcome.
  • 02Prototype flows on real message logs before automating.
  • 03Forge multi-channel bots with CRM capture and a unified inbox.
  • 04Harden with live-agent handoff, broadcast controls, and analytics.
//Capabilities
  • WhatsApp Business API bots
  • Lead capture & nurturing flows
  • Automated FAQ & support
  • Order tracking & status bots
  • WhatsApp broadcast campaigns
  • Instagram & Messenger bots
  • Live handoff to human agents
  • Multi-channel unified inbox
//Outcomes

What you can expect

Higher
checkout conversion
Automated
support deflection
Unified
inventory + orders
//FAQ

Questions, answered straight

Yes. Custom storefronts, inventory systems, and checkout optimization that lift conversion and remove operational drag. Aligned to IST working hours.

//Next step

Start with a Blueprint.
Lock the scope. Ship the system.

Contact the studio