Is this compliant with WhatsApp's Business policy?

Yes — we build on the official WhatsApp Business API with approved templates and opt-in handling, so your account stays in good standing.

Can a human take over mid-conversation?

Always. The bot handles volume and routine work, then hands off seamlessly to your team in a shared inbox with full context.

Can you embed with our existing engineering team?

Yes — our Embedded Engineering Pod model sits inside your tools, standups, and sprint cycle as an extension of your team.

How fast can we ship and how do you price it?

Scope and price are locked before code at the Blueprint stage, tied to deliverables — outcomes, not hours. Tightly-scoped builds typically ship in a 30–60 day window.

//AI Automation × WhatsApp & Chat Automation × SaaS & Tech

WhatsApp & Chat Automation for SaaS & Tech

WhatsApp Business, web chat, Instagram and Messenger bots that capture, nurture, and support — with a clean handoff to humans and a unified inbox. Engineered for saas & tech teams.

SaaS & Tech teams don't need a generic vendor — they need whatsapp & chat automation built around how they actually operate. WhatsApp Business, web chat, Instagram and Messenger bots that capture, nurture, and support — with a clean handoff to humans and a unified inbox. Product engineering, API platforms, and dev tooling — extra senior capacity to ship your roadmap faster.

01What's broken without us

Customers message on WhatsApp and Instagram; your team answers from a patchwork of apps. Leads slip, FAQs eat hours, and there's no single view of the conversation. For saas & tech teams specifically, your roadmap is longer than your team. Hiring is slow, and contractors disappear at the hard parts. Velocity stalls right when the market is moving.

02Our approach — the Forge Method, applied

01Blueprint how saas & tech teams actually use whatsapp & chat automation today, and lock scope, price, and the metric before code.
02Prototype the highest-value whatsapp & chat automation loop against real saas & tech data — not a generic demo.
03Forge a production-grade build on WhatsApp Cloud API, Meta Graph API, Twilio, with CI/CD and observability from day one.
04Harden and hand off documented, ready for saas & tech teams to extend.

//Capabilities

WhatsApp Business API bots
Lead capture & nurturing flows
Automated FAQ & support
Order tracking & status bots
WhatsApp broadcast campaigns
Instagram & Messenger bots
Live handoff to human agents
Multi-channel unified inbox
Product feature engineering
API platforms & integrations
Multi-tenant SaaS architecture
AI features & copilots
Cloud, DevOps & observability
Developer tooling & internal platforms

//Outcomes

What you can expect

Senior

capacity, fast

Roadmap

shipped, not stalled

<1 min

first response time

60%+

FAQs deflected

//FAQ

Questions, answered straight

Product engineering, API platforms, and dev tooling — extra senior capacity to ship your roadmap faster. We bring whatsapp & chat automation depth to those exact systems rather than retrofitting a template.

//Explore further

//Next step

Is the build ready to scope?
Find out in the scorecard, or talk it through on a call.

Take the Build Readiness Scorecard