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//AI Automation × WhatsApp & Chat Automation × Australia

WhatsApp & Chat Automation in Australia

WhatsApp Business, web chat, Instagram and Messenger bots that capture, nurture, and support — with a clean handoff to humans and a unified inbox. Delivered to Australia teams on your calendar.

WhatsApp Business, web chat, Instagram and Messenger bots that capture, nurture, and support — with a clean handoff to humans and a unified inbox. Australian businesses want senior engineering without the local talent crunch or agency hour-clocks. We deliver fixed-scope builds and embedded pods aligned to APAC time zones.

01What's broken without us

Customers message on WhatsApp and Instagram; your team answers from a patchwork of apps. Leads slip, FAQs eat hours, and there's no single view of the conversation.

02Our approach — the Forge Method, applied
  • 01Map every channel and conversation intent to a measurable outcome.
  • 02Prototype flows on real message logs before automating.
  • 03Forge multi-channel bots with CRM capture and a unified inbox.
  • 04Harden with live-agent handoff, broadcast controls, and analytics.
//Capabilities
  • WhatsApp Business API bots
  • Lead capture & nurturing flows
  • Automated FAQ & support
  • Order tracking & status bots
  • WhatsApp broadcast campaigns
  • Instagram & Messenger bots
  • Live handoff to human agents
  • Multi-channel unified inbox
//Outcomes

What you can expect

<1 min
first response time
60%+
FAQs deflected
1
inbox across channels
//FAQ

Questions, answered straight

Yes. Aligned to AEST / AWST working hours. Custom software and AI for Australian operators — aligned to APAC hours and delivered against a metric.

//Next step

Start with a Blueprint.
Lock the scope. Ship the system.

Contact the studio